How can we help?
Real answers from the person who builds the app. Most messages get a reply within a day or two.
Getting started
The free tier needs no account and no card — install, log one expense, and explore. Auto-import, insights and everything else work offline from the first minute.
Backups & new phones
Take an encrypted backup (Settings → Data & Backup), restore it on the new device. Pro syncs the same encrypted file through your own iCloud or Google Drive — we never hold a copy.
Billing & subscriptions
Subscriptions are managed by the App Store / Google Play — cancel there, keep everything. Your data is never locked behind a tier: editing and deleting are free forever.
Your data
It lives on your device, full stop. There is no server copy to request, recover or worry about — which is also why account questions are about sign-in, never about your numbers.
The fastest route is inside the app: Settings → Help & Feedback. Your message becomes a conversation, and our reply arrives as a push notification.
Or write to us here
No account needed. Prefer email? Reach us at sumesphere@gmail.com.